The mere fact that a library service is being used does not mean that the service makes a difference or has a positive impact on the user. This has significant implications for Special Library and Information Services (SL&IS) that have to constantly prove that they add value. Because of the difficulty of measuring impact effectively, the…

Bradford's Law has been the subject of much discussion and analysis in library and information science since its formulation in the 1930s and remains frequently debated to this day. It has been applied to various practices within the discipline, especially with regard to collection development, but its relevance to researchers and the potential it…

Preliminary reports from seven Association of Research Library (ARL) members conducting research on current public services concerns describe progress to date and initial findings. Research grants of up to $4,000 were provided for the projects, which were selected in part because of their potential usefulness to academic and research libraries.…

A controversial issue involving online computer searching is the effect of patron presence during the computer search. The purpose of this research was to determine the attitudes of university librarians toward patron presence. A survey was used to explore variables related to the search process and searcher characteristics. Also considered was…

Study conducted at the University of Western Ontario explored whether use of keywords of an online catalog would be a satisfactory alternative to self cross referencing for locating variant subject heading forms. Random comparison of machine readable cataloging with Library of Congress authorities demonstrated the desirability of cross reference…

This report discusses the characteristics, operations, and automation requirements of technical libraries providing services to organizations involved in aerospace and defense scientific and technical work, and describes the Local Automation Model project. This on-going project is designed to demonstrate the concept of a fully integrated library…

This book showcases some of the best digital library practices from organizations in the Asia Pacific. Particular emphasis has been placed on the design, use and usability of digital libraries. Not only are digital libraries examined, but related technologies, the management of knowledge in digital libraries, and the associated usability and…

A nationwide survey of online searchers at 150 college and university libraries was conducted to explore various characteristics of this group. From a sample of 380 searchers representing 85 libraries, 201 surveys (52.9%) were returned, and 198 responses were usable. Variables examined include online training, searcher experience, professional…

This report describes a computer-monitoring study of users of the Ohio State University Libraries' online catalog, an established and heavily used information retrieval system. Designed for end users, online library catalogs require little or no formal training, and often replace an existing manual system. Data were gathered unobtrusively by…

The Defense Technical Information Center (DTIC), an organization charged with providing information services to the Department of Defense (DoD) scientific and technical community, actively seeks ways to promote resource sharing as a means for speeding access to information while reducing the costs of information processing throughout the technical…

A survey of 430 users of online catalog at Ohio State University Libraries found that most users are undergraduate students (68 percent) and that majority (95 percent) choose online catalog as first source of information. Fewer performed known-item searches and success rates were generally higher than reported in earlier studies. (8 references)…

This pilot study on the subject access problems of patrons of small to medium size libraries was designed to measure the extent to which users' vocabularies matched the search vocabulary of bibliographic records in the card catalog, and to enhance subject access by develooping a microcomputer system which integrated Library of Congress Subject…

This report assesses the impact of instruction in online bibliographic database searching on high school students' use of library materials and facilities in three Delaware secondary schools (one public, one parochial, and one private) during the spring of 1984. Most students involved in the analysis were given a brief explanation of online…

This paper describes how four classes of high school students were introduced over a 2-year period to the concepts and terminology of online bibliographic searching, instructed to formulate their own search strategies, and received the opportunity to observe their strategies executed by a skilled searcher on various selected databases. It also…

Discusses the inclusion of expert systems in library and information science (LIS) education in such areas as library management, classification and indexing, and information retrieval. Emphasis is placed on involvement in developing areas such as programing and knowledge acquisition to create information professionals able to use the new…