This essay offers suggestions to make online public access catalogs (OPACs) less idiosyncratic and more usable. Discussion covers qualitative difference between online catalog and predecessors, challenge of debunking assumptions, skills for success, maintaining an instructional perspective, catalog development for the people by the people, and the…

This review of the literature discusses theories of information with emphasis on the views of Dervin and Popper on subjectivity and objectivity as they relate to information use. Classification and indexing as applied in information retrieval systems and libraries are also discussed, and 78 references are provided. (LRW)

This guide offers suggestions on conducting literature reviews on topics relating to children and youth with disabilities. The guide recommends that the researcher begin by accessing a computerized database at a university, public, or private library. It specifically describes the ERIC (Educational Resources Information Center) database and the…

Describes the components and capabilities of expert systems, discusses the use of such systems in library information applications, and outlines research being done in this area. A project aimed at the development of an expert system for referral services is described in detail, and implications for future research are discussed. (CLB)

Presents Checkland's soft systems methodology, discusses it in terms of the systems approach, and illustrates how it was used to relate evidence of user survey to practical problems of library management. Difficulties in using methodology are described and implications for library management and information science research are presented. (8…

Reviews the research and commentary on individuals' questions and specific reference queries that characterize two general approaches in librarianship and other disciplines: question itself as phenomenon of questioner's behavior, linguistic performance, or cognitive state; interaction between question and answer focusing on appropriateness of…

This report summarizes the American Memory User Evaluation conducted during 1991-1993 in over 40 locations around the United States. The findings are based on 1800 user questionnaires, 120 user interviews, and more than 40 site visits by Library staff. American Memory describes the concept of providing electronic versions of selected Library of…

Six presentations at joint conference of two Canadian professional associations include two theme speeches (Denis Varloot, Douglas Foskett); synthesis of three theme presentations (Basil Stuart-Stubbs); addresses by current and incoming presidents of Canadian Library Association (CLA) (Beth Miller, Ken Jensen); and a review of CLA services to…