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Direct linkBotha, Erika; Erasmus, Rene; van Deventer, Martie – Journal of Librarianship and Information Science, 2009
The mere fact that a library service is being used does not mean that the service makes a difference or has a positive impact on the user. This has significant implications for Special Library and Information Services (SL&IS) that have to constantly prove that they add value. Because of the difficulty of measuring impact effectively, the…
Descriptors: Focus Groups, Program Effectiveness, Special Libraries, Foreign Countries
Peer reviewedNeill, S. D. – RQ, 1984
Using two sets of verbal protocols, three kinds of memory used by librarians for organizing facts are described and identified as they relate to the reference process--semantic (organizes things into categories), episodic (experiences), schematic (expectations). Implications for practice, education, and further research are suggested. Twenty-four…
Descriptors: Information Retrieval, Interviews, Librarians, Library Services
Download full textFreeman, Carla; And Others – 1984
In order to understand how the database software or online database functioned in the overall curricula, the use of database management (DBMs) systems was studied at eight elementary and middle schools through classroom observation and interviews with teachers and administrators, librarians, and students. Three overall areas were addressed:…
Descriptors: Case Studies, Computer Software, Computers, Databases
Peer reviewedDrone, Jeanette M. – Library Resources and Technical Services, 1984
A multifaceted card catalog use study was conducted at University of Illinois Music Library to determine hourly rate of use at sound recording and book/music catalogs; time spent at catalogs; who uses catalogs and why; difficulties users encounter; success rate of users' searches; recommendations for designing online catalog. (16 references)…
Descriptors: Card Catalogs, College Libraries, Higher Education, Information Retrieval
Peer reviewedAdalian, Paul T., Jr.; And Others – College and Research Libraries, 1985
In-person interviews were conducted with 147 randomly selected students to study usage of microfiche serials holdings list to determine accessibility and retrievability of periodical issues housed in four separate locations in California Polytechnic State University Library. Results showed that 80.6 percent of students were successful in their…
Descriptors: College Libraries, College Students, Computer Output Microfilm, Higher Education
Hirsch, Kenneth William; Kimbrough, Kenneth Laslie – 1983
A study was conducted in September 1981 of factors which influence the process of communication between clients and staff at six high-capacity computer facilities in the Sacramento, California, metropolitan area. These included two large government organizations, a medium-sized corporation, two bibliographic database settings, and a computer…
Descriptors: Communication Problems, Communication Research, Data Processing, Human Relations
