A study of the information world of custodial workers at a large university in the South revealed: (1) information needs in the areas of health, career opportunities, and interpersonal relationships; (2) little information exchange among workers; and (3) little use of the public library. The interview schedule is appended. (51 references) (MES)

This study examined differences between public library patrons and librarians in their assessments of the competence of librarians they observed in videotaped reference interviews. Interviews varied in the level of nonverbal warmth shown by the librarian toward the patron and in the level of inclusion exhibited. (6 references) (Author/MES)

This analysis of current adult reading habits, library use during previous year, and related childhood experiences of both the respondents and their parents reveals the importance of social learning and parents as primary agents in the development of reading and library habits. Twenty-three references are included. (EJS)

Developed as part of a three-year project funded by the Library Services and Construction Act (LSCA), this manual is designed to present librarians in the State of California with an alternative, "sense-making" approach to assessing the information needs of patrons and potential patrons and to assessing accountability, i.e., whether…

This test of theory of opinion leadership in a low-income environment addressed three questions: (1) whether opinion leaders exist, their characteristics, and their role in information dissemination; (2) what the information world of this population is; and (3) whether this population views the library as a source of useful information. (EM)

This study of public library employees' perceptions of library goals based on one case study reveals that staff hold generally conservative views of public library purpose and prefer goals that are print-based and directly related to reading. Most significant influences on perceptions are local practice and practical considerations. (24…

This paper examines the barriers to cooperation among a group of librarians and trustees in the Bergen County Cooperative Library System (BCCLS) in New Jersey as the group explored the potential advantages of a cooperative automated circulation system. This network of public libraries shares reciprocal borrowing, direct access to borrowing, and…

Fifty women enrolled in an urban Comprehensive Employment and Training Act (CETA) program were interviewed about their use of the mass media and the public library for useful information, preferences in the use of mass media, and their attitudes about source credibility. A 23-item interview guide is appended. (25 references) (EJS)

Reports on the method and findings of a study which used unobtrusive testing to measure the accuracy and efficiency of search strategies by library personnel when dealing with the technical report literature. A copy of the test questions used in this study is appended. (CLB)