This report describes a computer-monitoring study of users of the Ohio State University Libraries' online catalog, an established and heavily used information retrieval system. Designed for end users, online library catalogs require little or no formal training, and often replace an existing manual system. Data were gathered unobtrusively by…

Discusses characteristics of typical online public access catalogs (OPACs) and examines patron use via printouts of transaction logs for three separate systems. Desirable features of OPACs (mnemonic search commands, boolean operators, forgiveness or automatic truncation, browsing a subject heading index, suggestive prompts) and need for…

A survey of 430 users of online catalog at Ohio State University Libraries found that most users are undergraduate students (68 percent) and that majority (95 percent) choose online catalog as first source of information. Fewer performed known-item searches and success rates were generally higher than reported in earlier studies. (8 references)…

This pilot study on the subject access problems of patrons of small to medium size libraries was designed to measure the extent to which users' vocabularies matched the search vocabulary of bibliographic records in the card catalog, and to enhance subject access by develooping a microcomputer system which integrated Library of Congress Subject…

New York University (NYU) Libraries received a 1-year grant from the Association of Research Libraries to study users' responses to its recently installed Geac online catalog, Bobcat (Bobst Library Computerized Catalog). The survey instrument, developed for Council on Library Resources (CLR)-funded national study of responses to public access…

Reports on the Online Catalog Public Access Project, a survey of users and nonusers in 31 U.S. libraries conducted for the Council on Library Resources. Characteristics of users, tasks, library setting, and system interface that affect user satisfaction are identified. A 25-item bibliography and user questionnaire are appended. (7 references) (EJS)

This report outlines specifications for the online transaction monitoring and questionnaire administration features of the University of California's (UC) Prototype On-Line Catalog, known as MELVYL. The development and testing of these features by the UC Division of Library Automation (DLA) is also described. This document is the final report…

To investigate the experience of American and Canadian university libraries with remote access catalogs, self-administered questionnaires were sent to the 137 directors of all Association of Research Libraries (ARL) libraries and all libraries of Canadian degree-granting institutions. The study was designed to: (1) survey Canadian and U.S.…

This report is a documentation of the questionnaire that was used for a user survey conducted by the University Library of the Technische Universitat Wien (University of Technology, Vienna, Austria) in 1979-80. The survey entailed interviewing 692 faculty as well as 1,319 students on the following topics: (1) social variables; (2) research and…

Presents a methodology for describing, analyzing, and evaluating the public service functions of serial file systems, and describes a user study conducted in a university departmental library to determine the efficiency and effectiveness of its system in enabling students new to the library to locate known-items in the serials collection. (CDD)

This review of the overall findings of the "Educating the Online Catalog User" project at Northwestern University Library focuses on methods of data collection used in evaluating online catalog performance and user performance. The rationale and methodology of transaction log monitoring and new directions for technical development are…

Describes the methodology and findings of a survey of 196 faculty members at an academic research library. Focusing on use of subject searches in card and online catalogs, the study compared use by faculty from the humanities and social sciences with use by faculty from the natural sciences and engineering. (Author/CLB)

Library patrons evaluated two versions of a bibliographic record displayed on cathode ray tube terminal, one representing Library of Congress (LC) format, the other, one of 15 format variations. Patrons generally preferred side heading label and underlining to LC forms, and upper and lower case letters to lower case only. (EJS)