The fourth of five phases of a study of planning and evaluating multitype library networks pulls together the results of the first three, which examined individually three previously used approaches--performance, organization, and attitude--to form a model. The fifth phase is currently testing the model on a national basis. (CDD)

Reports on an evaluation of the higher levels of California's statewide reference referral network that involved an unobtrusive method utilizing existing records of actual reference transactions evaluated by panel of judges. Reference evaluation methods, findings of other studies, and other uses of the method are discussed. (Nineteen references…

A model for the organization of multitype library networks was tested on the l43 networks in the United States with public, academic, school, and special library members. Eight indicators of organization and their interdependence were measured: planning, governance, funding, communication and delivery, configuration, administration, evaluation,…

This discussion of the measurement of performance criteria and desired or acceptable level of achievement focuses on the performance criteria used for the evaluation of interlibrary services (success rate, turnaround time, cost, and impact of service). Document delivery, communication, and interlibrary loan research are covered. Fifty references…