What began with a few libraries' early application of ethnographic methods to learn more about user behaviors and needs has grown to become a significant body of work done across many institutions using a broad range of methods. User-centered investigations are increasingly influential in discussions about the shape and future of the research…

A study of the use of the OCLC interlibrary loan subsystem revealed that nearly two weeks elapse between the entry of a request into the subsystem and receipt of the item. Comparison with other studies shows little change since 1979. (Author/EM)

This kit prepared by the Association of Research Libraries (ARL) contains 15 primary source documents on determining indirect cost rates in research libraries. The kit comprises: (1) six library cost studies and surveys, "Allocation of Library Expenditures to Research and Instruction" (University of Pennsylvania), "Sampling of Current Monograph…

This study examines data reflecting the actual impact during the first 3 years of use of the second edition of the Anglo American Cataloging Rules (AACR2) in one library, and compares them with a 5-year projection done in 1980. Findings showed the impact was close to the projection. (Author/EM)

Suggests that fundamental questions with broad policy implications and a perspective that approaches academic library from patron's point of view remain to be asked about library costs, collections and their use, library users, and both the academic setting itself and the people who work within it. Seventeen references are cited. (EJS)

This paper reports the results of an investigation into the relationship between librarians' status (i.e., librarians having faculty status or librarians lacking such status) and the organizational structure of the college library. The analysis was conducted within the conceptual framework of two organizational models: the bureaucratic and the…

The process described in this manual is designed to help small academic libraries systematically study the use of their circulating book collections. Originally developed in 1980, the manual has been used successfully in several small college libraries, both with and without assistance from outside consultants. In most cases, the study can be…

In response to Association of Research Libraries (ARL) members' increased interest in the enhancement of manpower resources by greater utilization of paraprofessionals, ARL conducted a survey investigating various aspects of paraprofessional employment in the academic library. For the purposes of the survey, paraprofessional positions were defined…

This report describes a computer-monitoring study of users of the Ohio State University Libraries' online catalog, an established and heavily used information retrieval system. Designed for end users, online library catalogs require little or no formal training, and often replace an existing manual system. Data were gathered unobtrusively by…

Because of the variety in the nature and interests of foundations, libraries often seek an understanding of several foundations' interests, funding history, future plans, and strategies in terms of their own needs before approaching a single foundation. A review of foundation giving within the past few years shows that construction and expansion…

Intended to provide a guide to the most useful, practical, and relevant methodologies developed and implemented over the past 20 years for assessing a library's effectiveness, this bibliography provides citations to 72 selected studies evaluating the use, collections, and services of academic libraries. The citations are organized into three major…

The following papers were presented at a joint conference of the Colorado Library Association and the Mountain Plains Library Association (MPLA) in October 1986: (1) "Development of a Strategic Plan for the Harold B. Lee Library--A Model for Public Service" (Larry Ostler); (2) "The Library Committee in MPLA Libraries" (Ronald…

Provides a definition of reference books based on their organizational structure and describes an empirical study which was conducted in three libraries to identify types of book organization and determine their frequency in reference departments and stack collections. The data are analyzed and shown to support the definition. (EM)

Academic librarians in Illinois were surveyed to determine their attitudes toward and recordkeeping practices for online searches. Findings indicate that confidentiality is considered to be as important for online searches as for circulation records, but that recordkeeping practices and attitudes toward subject and client disclosure do not assume…

Discusses the application and use of a microcomputer-assisted reference statistics procedure which allows for customized programs to be designed and determined by local, unique research objectives, service demands, and the ultimate use of the recorded data. A literature review of the development and use of reference statistics is included. (EM)