Discusses sources of available data on reference questions asked and answered in public libraries, and analyzes data collected between 1970 and 1985 in nine states. National data from libraries in the United States, Canada, and Great Britain are also presented. (Author/MES)

The Index of American Public Library Circulation dates back to 1939, and the Index of American Public Library Expenditures to 1951. These indexes are based on annual reports from a sample of all American public libraries serving more than 25,000 people each. Using the 1982 American Library Directory, the researchers identified 1,586 public…

As background for defining public library adult services in the 1980s the perceived role of the public library in the United States since its inception is summarized and changing definitions are analyzed. Data collection and analysis plans for the Adult Services in the Eighties Project are described. (EM)

The result of a pilot study funded by the Library Services and Construction Act (LSCA), this document is both a report of a test of adaptations of "Output Measures for Public Libraries" for the measurement of children's services in Wisconsin public libraries, and a manual for children's librarians to use for future data collection. The…

Discusses areas needing revision in the manual "Output Measures for Public Libraries," i.e., measurement objectives, research skills of output measures users, management versus research contexts, relating inputs to outputs, problems in data collection, user versus library performance, sample sizes, interpretation of output measure…

Statistics on book budgets, population served, and collection size of individual public libraries in New York State were correlated with their circulation data to examine efficiency of scale for mid-size libraries. Findings show that circulation increases erratically with increased book budgets and size of population, but consistently with…

A survey of public and academic libraries conducted to obtain information on length of reference desk shifts and proportion of the reference librarian's time spent at the desk found the two-hour weekday shift to be the most common, and that librarians typically work 7 to 21 hours per week at the desk. (EM)

This report summarizes the findings, issues, and lessons learned from the Developing National Public Library and Statewide Network Statistics and Performance Measures study conducted between January 1999 and August 2000. The overall goal of the study was to develop a core set of national statistics and performance measures that librarians,…

This report describes a pilot project to develop a Cooperative System for Public Library Data Collection, which would enable the Center for Education Statistics (CES) of the Office of Educational Research and Improvement to issue national statistical reports on public libraries by using data collected by state library agencies in their annual…

Public library effectiveness efforts are placed within the context of theoretical and empirical research on organizational effectiveness. The construct, measures, and determinants of public library effectiveness are investigated, and a possible model of the determinants of public library output measures is presented. (Author/EM)

This report is the result of a project which analyzed the current collection of statistics from academic, public, and school libraries by the National Center for Education Statistics (NCES) and by state agencies and prepared recommendations for a more efficient and effective national data collection system. Current data collection methods are…

Discusses current issues in measuring library effectiveness, including rapid technological changes and increasing obsolescence in librarians' competencies; increased pressure for accountability; tools to help libraries become what they determine they should be rather than conforming to national standards; and how to determine the validity and…

This study was conducted to determine how library users in California say library use helps them. While most library effectiveness studies infer effectiveness by looking at the movement of materials or reports of user satisfaction, this study proceeds from the assumption that libraries need to know how library use helps in user terms. The study…

Analysis of data on 100 libraries of all types reports the number of libraries holding different categories of software, as well as total number of software packages owned and most popular titles in each category. The categories identified were word processing, data management, spreadsheets, communications, educational, library-specific,…