At the request of the Pennsylvania State University Library, the Office of Management Studies surveyed Association of Research Libraries (ARL) members requesting information and documentation illustrating the organization, nature, and level of the library instruction function at their institutions. A review of the responses from 64 of the 94 ARL…

In order to provide an updated picture of Texas community and junior college library instruction programs and practices, this study gathered information describing library instruction practices during the 1985-86 academic year. Data were collected by means of a survey designed to elicit the following information: (1) name and address; (2) group…

Construct validity and reliability estimates indicate that study designed to measure utilization of automation in public and academic libraries was successful in tentatively identifying and measuring three subdimensions of level of automation: quality of hardware, method of software development, and number of automation specialists. Questionnaire…

This paper reports past performance data for document delivery services provided by two libraries at University of Minnesota (Walter Library, Institute of Technology Libraries) and results of survey of faculty served by these services. Differences between users and nonusers, reasons for nonuse, and correlates of extent of use are discussed. (EJS)

Presents results of survey based on sample of 500 U.S. academic libraries which was conducted during spring and summer of 1984 to gather descriptive data on current status of online searching and to predict future trends. Four broad categories are covered: availability; search service characteristics; evaluation; future trends. (31 references)…

This study was designed both to determine if patrons are able to discern differences in library performance and to investigate relationships between patron evaluation and use of public libraries. Highlights include study procedures, instrumentation, data collection, results of data analyses, and interpretation of results. Eighteen references are…

Seven articles on library reference services highlight reference obsolescence in academic libraries, major studies of unobtrusive reference tests, methods for evaluating reference desk performance, reference interview evaluation, problems of reference desk control, online searching by end users, and reference collection development in…