A two-part report, sponsored by the Northwest Regional Exchange, focuses on the role of technical assistance in educational settings. This document, part II of the report, examines selected change models for establishing technical assistance systems and implications for action. After a brief introduction, the following critical components of…

Program improvement activities can be classified into four categories based on the source of the impetus and the locus of the change agent: systematic, symbolic, opportunistic, and pragmatic. This paper (1) describes the various approaches to implementing Chapter 1 program improvement activities at the state and local district levels in 13 western…