This study used the sense-making approach of message-q/ing to examine how individuals arrive at an understanding of new technology, in this case, word processing. Subjects were 10 computer naive undergraduate students learning to use word processing as part of a course requirement. Using the WordStar program manual, subjects employed the…

This paper synthesizes some of the many ideas and issues pertaining to research on the development of writing skills, and on creating new technologies for writing. Such technologies include computer-based production tools, videodiscs, and other mass storage technologies with potential for knowledge storing and structuring. The discussion also…

These two serial issues are devoted to the impact of computers on education, and specifically their effects on developmental education programs. First "The Effects of Computer-Based Instruction" summarizes the literature on the impact of computer-based instruction, including a study by James and Chen-Lin Kulik and Peter Cohen, which found that:…