This paper argues that an important design principle for building expert systems is to represent all control knowledge abstractly and separately from the domain knowledge upon which it operates. Abstract control knowledge is defined as the specifications of when and how a program is to carry out its operations, such as pursuing a goal, focusing,…

A group of American and Japanese psychologists, anthropologists, linguists, and computer scientists gathered at the University of California, San Diego, to exchange ideas on models of joint problem solving and their special relevance to the design and implementation of computer-based systems of instruction. Much of the discussion focused on…

This paper examines the problem of automatic explanation of reasoning, or the ability of a program to discuss what it is doing in some understandable way, particularly as part of an expert system. An introduction presents a general framework in which to view explanation and reviews some of the research in this area. This is followed by a…

Presents results of five experiments on human information-seeking behavior in different online information-seeking environments which studied search strategies and assessed information value in realistic search environments. A conceptual model of how humans value information is presented. Empirical and modeling results are considered for…