This document presents hypotheses about how much understanding a user needs to perform skillfully using a computer or a computer program. A framework for characterizing user understanding is presented which includes three criteria for evaluating the representation generated during problem solving: (1) internal coherence--whether the components of…

Arguing that sufficient theory exists about the interplay between human information processing, computer systems, and the demands of various tasks to construct useful theories of human-computer interaction, this study presents a structural model of human-computer interaction and reports the results of various statistical analyses of this model.…

This paper argues that an important design principle for building expert systems is to represent all control knowledge abstractly and separately from the domain knowledge upon which it operates. Abstract control knowledge is defined as the specifications of when and how a program is to carry out its operations, such as pursuing a goal, focusing,…

Overview of expert systems (intelligent computer applications that use data, a knowledge base, and a control mechanism to solve problems) highlights history of expert systems; construction (human element, knowledge acquisition and learning, system architecture); limitations; issues and trends; and implications for information science. Thirty-three…

This survey of intelligent tutoring systems describes the components of these systems, different teaching scenarios, and the relation of these systems to a theory of instruction. It argues that the underlying pedagogical approach is to make latent knowledge manifest by using different forms of quantitative modeling: (1) simulating physical…

A group of American and Japanese psychologists, anthropologists, linguists, and computer scientists gathered at the University of California, San Diego, to exchange ideas on models of joint problem solving and their special relevance to the design and implementation of computer-based systems of instruction. Much of the discussion focused on…

Reviews approaches to machine learning (development of techniques to automate acquisition of new information, skills, and ways of organizing existing information) in symbolic domains. Four categorical tasks addressed in machine learning literature are examined: learning from examples, learning search heuristics, learning by observation, and…

Explores what an intelligent information retrieval system involves and why expert system techniques might interest system designers. Expert systems research is reviewed with emphasis on components, architecture, and computer interaction, and it is concluded that information retrieval is not an ideal problem domain for expert system application at…

This paper examines the problem of automatic explanation of reasoning, or the ability of a program to discuss what it is doing in some understandable way, particularly as part of an expert system. An introduction presents a general framework in which to view explanation and reviews some of the research in this area. This is followed by a…

This paper describes GUIDON-WATCH, a graphic interface that uses multiple windows and a mouse to allow a student to browse a knowledge base and view reasoning processes during diagnostic problem solving. The GUIDON project at Stanford University is investigating how knowledge-based systems can provide the basis for teaching programs, and this…

Three major approaches to the use of computers in education are examined, serious limitations of each are presented, and questions are raised as to the efficacy of technologolizing education. The drill and practice approach is shown to embody a deterministic, behavioral technology that turns learning into a systematically-designed and…

This paper explores the thesis that advances in computer applications and artificial intelligence have important implications for the study of development and learning in psychology. Current approaches to the use of computers as devices for problem solving, reasoning, and thinking--i.e., expert systems and intelligent tutoring systems--are…

Research directed toward a better understanding of the computer user/computer machine relationship has increased in recent years. To identify what factors may predict success in computer programming, 286 college students from three computer classes (160 from introductory programming; 60 from Cobol programming; and 66 from senior level programming)…

GUIDON is an intelligent computer-aided instruction (ICAI) program for teaching diagnosis, which has been tested using the infectious disease diagnosis rules of the MYCIN consultation system developed at the Stanford University School of Medicine. GUIDON engages a student in a dialogue about a patient suspected of having an infection and thus…

Designed to focus on student learning and to illustrate techniques that might be used with computers to facilitate that process, this paper discusses five types of computer use in educational settings: (1) learning ABOUT computers; (2) learning WITH computers; (3) learning FROM computers; (4) learning ABOUT THINKING with computers; and (5)…