Discussed are principles of quality control which may be applied to the process of education and to teaching. Suggestions for improving teaching and an example of this application are provided. (CW)

Total Quality Management (TQM), a technique traditionally reserved for the manufacturing sector, has recently spread to service companies, government agencies, and educational institutions. TQM places responsibility for quality problems with management rather than on the workers. A principal concept of TQM is the management of Process Variation,…

Before an item bank is constructed, several curriculum and testing considerations should be addressed. Such issues include the number of students enrolled in the selected subject area; number of desired objectives and items per objective; method of storing the items; and how and when to train how many teachers in item writing. The following steps…