This guide offers educators, program managers, administrators, and researchers a resource for building capacity for monitoring program outcomes. It provides concise definitions of program monitoring components and a framework for assessing program progress. Examples demonstrate the relationships among program components: outcomes, indicators,…

After months of waiting, the grant reviews came back: "excellent," "excellent," and "fair." What?! How can this be? Why is the third review so out of line with the first two? On more than one occasion a principal investigator (PI) has been frustrated not only by a negative funding decision but more so by the accompanying reviewer evaluation forms…

Description of study to determine the impact of management training on student performance focuses on the need for proper evaluation. Pre- and posttraining evaluative tools for rating managers are described, differences in ratings are analyzed, and implications for evaluating management training on interpersonal skills are discussed. (LRW)

Five performance measures suggested for use in public libraries are discussed in relation to corporate information centers: corporate awareness of library services; clients as percentage of jurisdiction population; reference transactions per capita; reference fill rate; timeliness of information delivery. Planning and survey questionnaires for…

Discusses the technique of measuring program implementation, describing an effort to evaluate and refine the implementation of an innovative instructional model and examining the implications of this project for future research. (MCG)

This document suggests the following eight model indicators of quality in adult education programs: (1) learners demonstrate progress toward attainment of basic skills and competencies that support their educational needs; (2) learners advance in the program or complete program requirements that allow them to continue their education or training;…

This study developed a classification scheme to critically compare performance assessment projects at higher education universities in North America and Europe. Performance indicators and assessment initiatives were compared using nine basic dimensions: (1) locus of control, (2) degree of governmental involvement, (3) focus of performance…

An analysis of national programs for monitoring student achievement in the United States, the United Kingdom, and Australia found that political considerations in all three countries have inhibited the clarification of program objectives and the implementation of the technology required to generate meaningful information capable of reliable…

Measurement of the organizational effectiveness of the Cooperative Extension Service (CES) could be enhanced by utilizing a multidimensional perspective in measuring outcomes of various organizational activities, particularly the Extension educational system of program development. Because multiple and conflicting environmental constraints, goals,…

This paper describes a program to measure institutional effectiveness that involved development of an inventory checklist designed to stimulate faculty input on how student performance-related outcomes are measured and to evaluate current program effectiveness. The checklist, designed to be administered in an interview format, focused on three…