Describes how two methodologies for analyzing and improving performance--performance engineering and organization mapping--were used in a case study involving the purchasing department of an electric utility. Highlights include the establishment of a model of the desired results, measuring existing performance, and the designing of an improvement…

This publication provides guidance for the introduction of computer software tools within agencies of the United States government or within other installations where there has been little or no prior use of software tools. From a survey of current tool usage, it is concluded that the greatest obstacles to effective use of software tools are…

Problems and issues related to the financing and use of educational technologies in Arizona schools are addressed from both short- and long-term considerations. A brief review of the spread of computers in schools includes projections for future use of computers in education and a discussion of factors affecting the market, the convergence of…

The study reports on a nationwide survey that investigated the specific planning steps and procedures used by colleges and universities in implementing microcomputer instruction into their teacher education curriculum. The findings presented are based on 101 usable responses to a 55-item questionnaire mailed to five major college and university…

A nationwide mail survey was conducted of 400 randomly-selected schools in the 50 states to investigate the decisions made by schools in implementing microcomputer instruction and the procedural planning systems developed by schools to integrate microcomputer instruction into the program. An introduction, statement and explanation of the problem,…