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Johnson, Deborah Wilcox – Library Trends, 1986
This examination of the criteria used in the evaluation of library literacy programs reviews the relevant literature, discusses several evaluation models that have already been used in literacy projects, and outlines a proposed evaluation model. (EM)
Descriptors: Adult Literacy, Evaluation Criteria, Evaluation Methods, Library Services

Van House, Nancy A.; Childers, Thomas – Library and Information Science Research, An International Journal, 1984
Reports on an evaluation of the higher levels of California's statewide reference referral network that involved an unobtrusive method utilizing existing records of actual reference transactions evaluated by panel of judges. Reference evaluation methods, findings of other studies, and other uses of the method are discussed. (Nineteen references…
Descriptors: Evaluation Methods, Library Cooperation, Library Networks, Library Services
Bertot, John Carlo; McClure, Charles R.; Ryan, Joe – 2000
This report summarizes the findings, issues, and lessons learned from the Developing National Public Library and Statewide Network Statistics and Performance Measures study conducted between January 1999 and August 2000. The overall goal of the study was to develop a core set of national statistics and performance measures that librarians,…
Descriptors: Evaluation Methods, Information Networks, Information Services, Information Technology
Dervin, Brenda; Clark, Kathleen – 1987
Developed as part of a three-year project funded by the Library Services and Construction Act (LSCA), this manual is designed to present librarians in the State of California with an alternative, "sense-making" approach to assessing the information needs of patrons and potential patrons and to assessing accountability, i.e., whether…
Descriptors: Accountability, Evaluation Methods, Interviews, Library Personnel
Hernon, Peter; McClure, Charles R. – Library Journal, 1986
Reports results of unobtrusive testing of reference service (asking reference questions of library staff who are unaware of being evaluated) in government documents and central reference areas of 26 U.S. libraries. Accuracy of answers, interview and search process duration, referral, and use of catalog and technology are highlighted. (12…
Descriptors: Academic Libraries, Depository Libraries, Evaluation Methods, Government Publications

Zweizig, Douglas L. – Public Libraries, 1987
Discusses current issues in measuring library effectiveness, including rapid technological changes and increasing obsolescence in librarians' competencies; increased pressure for accountability; tools to help libraries become what they determine they should be rather than conforming to national standards; and how to determine the validity and…
Descriptors: Evaluation Methods, Library Administration, Library Automation, Library Planning

Savard, Rejean – RQ, 1986
Public librarians in Quebec were surveyed to compare their orientation toward a field-specific model of professionalism with their orientation toward a traditional model based on traits derived from other professions. Results indicate that they had a stronger orientation toward the field-specific model to measure the level of professionalism in…
Descriptors: Attitude Measures, Comparative Analysis, Evaluation Methods, Foreign Countries