Covert checks of observational methodology reveal declines in reliability of observations. This appears to be particularly true when complex codes are used to track social interaction. The present study was undertaken to see whether reliability could be maintained through a combination of technological advancements and the development of improved…

Construct validity and reliability estimates indicate that study designed to measure utilization of automation in public and academic libraries was successful in tentatively identifying and measuring three subdimensions of level of automation: quality of hardware, method of software development, and number of automation specialists. Questionnaire…

Discusses current issues in measuring library effectiveness, including rapid technological changes and increasing obsolescence in librarians' competencies; increased pressure for accountability; tools to help libraries become what they determine they should be rather than conforming to national standards; and how to determine the validity and…