The mere fact that a library service is being used does not mean that the service makes a difference or has a positive impact on the user. This has significant implications for Special Library and Information Services (SL&IS) that have to constantly prove that they add value. Because of the difficulty of measuring impact effectively, the…

This report marks the first release of library statistics data from the Institute of Museum and Library Services. It contains data on state library agencies in the 50 states and the District of Columbia for state fiscal year (FY) 2006. The data were collected through the State Library Agencies (StLA) Survey, the product of a cooperative effort…

Reports on a survey of advertising agency libraries and compares results of the current study with similar surveys from 1954 and 1969. Characteristics of the parent agency, organizational status and location, budgets, users, staff, collections, indexes and databases, reference books, and library services are the areas addressed. Data are presented…

Designed to help business firms, corporations, researchers, and others identify libraries with major collections in the fields related to business that are accessible to the public, this brochure may also inform library staff of sources of information in the field for their own networking and for referrals of library users. An expanded and updated…

A survey of 301 Illinois special libraries was conducted in 1982 to determine the number and type of statistics collected by these libraries and the ways in which these data are used. The mean number of statistics collected was reported as 10, including both technical and public service measures. Measures kept regularly by at least 50% of the…

Five performance measures suggested for use in public libraries are discussed in relation to corporate information centers: corporate awareness of library services; clients as percentage of jurisdiction population; reference transactions per capita; reference fill rate; timeliness of information delivery. Planning and survey questionnaires for…

This survey assessing use of online databases in marine science libraries indicates that, despite generally small staff and collection size, there is considerable involvement in OCLC and computerized reference service and active planning for public catalogs, serials automation, and integrated database management systems. Eleven references and…

This brochure provides information about projects funded in 1986 by grants under the Higher Education Act Title II-C Program, a program which assists major research libraries in maintaining and strengthening their collections, and in making their holdings available to individual researchers, scholars, and other libraries. The following information…

This report discusses the characteristics, operations, and automation requirements of technical libraries providing services to organizations involved in aerospace and defense scientific and technical work, and describes the Local Automation Model project. This on-going project is designed to demonstrate the concept of a fully integrated library…