Describes resource sharing system in Illinois academic libraries that allows patrons to borrow materials from other libraries through user-friendly interlibrary loan commands on IBM personal computer terminals. Highlights include experiences at University of Illinois at Urbana-Champaign, IBM personal computers as terminals, and increase in…

Reports on an evaluation of the higher levels of California's statewide reference referral network that involved an unobtrusive method utilizing existing records of actual reference transactions evaluated by panel of judges. Reference evaluation methods, findings of other studies, and other uses of the method are discussed. (Nineteen references…