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Van House, Nancy A.; Childers, Thomas – Library and Information Science Research, An International Journal, 1984
Reports on an evaluation of the higher levels of California's statewide reference referral network that involved an unobtrusive method utilizing existing records of actual reference transactions evaluated by panel of judges. Reference evaluation methods, findings of other studies, and other uses of the method are discussed. (Nineteen references…
Descriptors: Evaluation Methods, Library Cooperation, Library Networks, Library Services
Bertot, John Carlo; McClure, Charles R.; Ryan, Joe – 2000
This report summarizes the findings, issues, and lessons learned from the Developing National Public Library and Statewide Network Statistics and Performance Measures study conducted between January 1999 and August 2000. The overall goal of the study was to develop a core set of national statistics and performance measures that librarians,…
Descriptors: Evaluation Methods, Information Networks, Information Services, Information Technology