The greater organizational complexity of libraries and information centers in recent years has given rise to more complex problems for managers. To facilitate solutions, operations research (OR) techniques have been developed that consider the quantitative dimensions of problems along with their political and organizational aspects. Eight standard…

Discusses areas needing revision in the manual "Output Measures for Public Libraries," i.e., measurement objectives, research skills of output measures users, management versus research contexts, relating inputs to outputs, problems in data collection, user versus library performance, sample sizes, interpretation of output measure…

Circulation time-series data from 50 midwest academic libraries were used to test 110 variants of 8 smoothing forecasting methods. Data and methodologies and illustrations of two recommended methods--the single exponential smoothing method and Brown's one-parameter linear exponential smoothing method--are given. Eight references are cited. (EJS)