Early Processes of Institutionalization: The Dramaturgy of Exchange in Interorganizational Relations.

Ritti, R. Richard; Silver, Jonathan H.

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Peer reviewed

ERIC Number: EJ338771

Record Type: Journal

Publication Date: 1986

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Early Processes of Institutionalization: The Dramaturgy of Exchange in Interorganizational Relations.

Ritti, R. Richard; Silver, Jonathan H.

Administrative Science Quarterly, v31 n1 p25-42 Mar 1986

Explores the institutionalization of a fairly new Bureau of Consumer Services within the Pennsylvania Public Utility Commission. Using documentation and participant observation, this paper analyzes the Bureau's manipulation of symbols and the developing ceremonies of exchange that ensured the Bureau's growth and survival in an interorganizational environment. (30 references) (MLH)

Descriptors: Ceremonies, Consumer Protection, Information Services, Innovation, Mythology, Organizational Communication, Public Relations, Symbolism

Publication Type: Journal Articles; Reports - Descriptive

Education Level: N/A

Audience: Administrators; Researchers; Practitioners

Language: English

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Authoring Institution: N/A

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