Using Key Performance Indicators to Drive Strategic Decision Making.

Dolence, Michael G.; Norris, Donald M.

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Peer reviewed

ERIC Number: EJ505366

Record Type: Journal

Publication Date: 1994

Pages: N/A

Abstractor: N/A

ISBN: N/A

ISSN: ISSN-0271-0579

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Using Key Performance Indicators to Drive Strategic Decision Making.

Dolence, Michael G.; Norris, Donald M.

New Directions for Institutional Research, n82 p63-80 Sum 1994

A nine-step method for defining and pursuing key performance indicators (KPIs), derived from a strategic planning process, is outlined, and its applications at the University of Northern Colorado and Illinois Benedictine College are described and tabulated. A chart summarizes current and projected KPIs for Illinois Benedictine College for each year from 1993-94 to 1998-99. (MSE)

Descriptors: Case Studies, College Administration, College Outcomes Assessment, College Planning, Decision Making, Evaluation Criteria, Higher Education, Institutional Research, Models, Strategic Planning

Publication Type: Reports - Evaluative; Journal Articles

Education Level: N/A

Audience: Researchers

Language: English

Sponsor: N/A

Authoring Institution: N/A

Grant or Contract Numbers: N/A

Author Affiliations: N/A