This article discusses a solution-oriented and incremental approach to solving major social problems. If we are to solve important social problems such as child abuse, delinquency, and illiteracy, researchers need to generate effective programs that can be replicated and social service providers need to implement those programs with fidelity. The…

In this example from the human services field, project-based learning is used to connect theoretical knowledge and practice skills by taking a project from industry and completing it within the peer supported learning environment of the classroom, returning the project product to industry. The theoretical ideal of participation was the project's…

The benefits of psychological support in the workplace (also known as workplace counselling) are well documented. Most large organisations in the UK have staff counselling schemes. However, it is unclear what, if any, factors affect employee decisions to use such schemes. This study has used a qualitative methodology to explore the reasons that…

An attempt was made to determine predictors of service need, use, and outcome among chronically impaired adults and aged who were living in the community and using the home-based, long term care services of the Chronic Illness Center (CIC) of the Cuyahoga County Hospitals (Ohio). Randomly selected consumer service records (N=200) were coded for…

For people-helping professionals, the concept of burnout describes the physical and emotional exhaustion they feel on the job. A cognitive-behavioral model defines burnout as a state in which individuals expect few rewards and considerable punishment from work, due to lack of valued reinforcement, controllable outcomes, or personal competence.…

Although studies have examined assaultive behavior by patients toward mental health practitioners, very little research has explored patient violence toward, or harassment of, psychologists in independent practice and at other jobs. To investigate this area, a 17-item questionnaire was sent to independent practitioners in psychology. The…

The relationship between self-awareness and counseling outcome has received little attention in the counseling research literature. In order to test the relationship between counselor-induced and dispositional self-awareness and counseling outcomes, 60 female undergraduates participated in two audiotaped sessions. In the sign-up session subjects'…

Psychological burnout has a detrimental impact on workers in the human service field, and variables contributing to the burnout process need to be explored. In order to examine the relationships between burnout and four commitment dimensions (commitment to a theory, to agency philosophy, to a particular job, and to client service), 47…

The role of affect in counseling has been examined from several orientations. The depth of processing model views the efficiency of information processing as a function of the extent to which the information is processed. The notion of cognitive processing capacity states that processing information at deeper levels engages more of one's limited…

This report identifies factors that have an influence on the successful institutionalization and transfer of innovative uses of telecommunications. It examines which factors promote or deter the institutionalization of demonstration projects in the public service field, as well as alternative strategies for institutionalization and innovation…

The Service Delivery Assessment (SDA) model is a human services evaluation tool which offers a viable alternative to more traditional approaches and is appropriate for small local evaluations as well as large national studies. There are five phases to an SDA study: assignment, pre-assessment, design, analysis, and communication of the findings.…

Previous research on the effects of counselor language on clients' perception of the counselor's social influence indicated that counselors using complex language were seen as more expert. Seventy-eight undergraduate and graduate counselor trainees participated in a study to replicate these earlier findings by investigating the effects of…

Research on social influence in counseling has examined how clients perceive counselors and how counselors influence clients. There has been little attention to counselors' perception of clients or the ways clients influence counselors. Research in this area could identify client characteristics which contribute to the counseling process and could…

Discusses the organization and functions of the Soho Family Centre. The centre's long-term goal is to provide fully integrated and free health, education, social, and community services for families with children under five years of age. (RJC)

This manual is intended to assist instructors and facilitators in making effective use of the instructional modules of the Elderly Service Workers' Training Project (ESWTP) and provide technical development information regarding the ESWTP authoring system. (ESWTP training materials have been developed to help human services personnel understand…