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Ohio State Dept. of Education, Columbus. Div. of Vocational Education. – 1984
This student workbook contains two instructional units, the first dealing with using the telephone and the second dealing with conducting a meeting and making a speech. Addressed in the unit on telephone usage are using the telephone directory, placing a call, answering the telephone, and taking messages. The unit on conducting a meeting and…
Descriptors: Behavioral Objectives, Business Education, Clubs, Communication Skills
Elder, Bruce – 1994
This book, which was written to comply with requirements of Australia's Technical and Further Education (TAFE) National Communication Modules, contains 14 chapters that reflect current thinking regarding the subject of communication. They are designed to help widely diverse groups of students in the modern business and industrial world develop…
Descriptors: Adult Education, Behavioral Objectives, Business Communication, Business Education
