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Download full textProffitt, Merrilee; Michalko, James; Renspie, Melissa – OCLC Online Computer Library Center, Inc., 2015
What began with a few libraries' early application of ethnographic methods to learn more about user behaviors and needs has grown to become a significant body of work done across many institutions using a broad range of methods. User-centered investigations are increasingly influential in discussions about the shape and future of the research…
Descriptors: Use Studies, Research Libraries, Library Role, Library Research
Merikangas, Robert J. – 1999
This study examines the management practice of the libraries of the University of Maryland from October 1996 to spring 1999. The historical dimension focuses on the implementation of the recommendations of internal communication proposals and proposals for service organization changes. The promised move to shared governance is outlined, especially…
Descriptors: Academic Libraries, Cooperation, Educational History, Heuristics
