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Ross, Catherine Sheldrick; Dewdney, Patricia – 1998
This book is designed to help library and information specialists and students tackle communication challenges ranging from public speaking to listserv posting. All types of communication are covered--conducting interviews; delivering speeches; leading group discussions, workshops, and conferences; designing newsletters, handouts, and brochures;…
Descriptors: Communication (Thought Transfer), Computer Mediated Communication, Discussion, Information Scientists
Harvey, Dexter; Cap, Orest – 1986
This instructional module on listening and the older adult is one in a block of 10 modules designed to provide the human services worker who works with older adults with basic information regarding the aging process. An introduction provides an overview of the module content. A listing of general objectives follows. Two sections present…
Descriptors: Adult Programs, Aging (Individuals), Behavioral Objectives, Gerontology
Ness, Jean E., Comp. – 1995
This module is designed to train paraprofessionals who work with individuals who have disabilities. Both the facilitator's edition and the corresponding student's edition are provided. Chapter 1 describes the job roles of paraprofessionals, including characteristics of successful paraprofessionals. Chapter 2 describes the work environment,…
Descriptors: Burnout, Cognitive Style, Curriculum Guides, Disabilities
Dutson-Mallory, Cate; And Others – 1990
This coursebook provides materials for a course to improve the oral communication skills of workers in health care settings. The course is designed to be delivered in eight sessions over a 4-week period. Stated objectives for the participants are as follows: feel more comfortable with communication in the hospital, avoid becoming defensive or…
Descriptors: Adult Basic Education, Adult Literacy, Allied Health Occupations, Basic Skills
Westinghouse Electric Corp., Carlsbad, NM. – 1996
This module is part of a set of management and supervisor training (MAST) materials developed by the Department of Energy for the Waste Isolation Division. Its stated purpose is to enable trainees to communicate effectively in the workplace. The first section of the module is an introduction that includes a terminal objective and opening remarks…
Descriptors: Adult Education, Behavioral Objectives, Employer Employee Relationship, Hazardous Materials

Ness, Jean E. – 1995
The sixth in a series of federally supported modules for training paraprofessional school personnel who work with students with disabilities, this module presents information on working with individuals who are medically fragile or have physical disabilities. Both a facilitator's edition and a student's edition are provided. Chapter 1 examines the…
Descriptors: Child Abuse, Child Neglect, Curriculum Guides, Demography