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Rogers, Sally J., Ed.; Williams, Justin H. G., Ed. – Guilford Publications, 2006
From earliest infancy, a typically developing child imitates or mirrors the facial expressions, postures and gestures, and emotional behavior of others. Where does this capacity come from, and what function does it serve? What happens when imitation is impaired? Synthesizing cutting-edge research emerging from a range of disciplines, this…
Descriptors: Identification (Psychology), Infants, Communication Problems, Affective Behavior
Career Resources Development Center, Inc., San Francisco, CA. – 1994
The workbook contains lessons and exercises in patient relations and workplace communication in a medical services office, particularly for interactions involving one or more non-native speaker of English. Seven units address these topics: (1) greetings and basic assistance, greeting established patients, and measuring height and weight and taking…
Descriptors: Adult Basic Education, Civil Liberties, Communication Problems, Confidentiality