A diagnostic-prescriptive teaching module on basic interviewing skills for first-year medical students is presented. The goal of the module is to help students refine interpersonal communications skills relative to the medical interview. The module provides information on the following skills: eliciting patient responses, interviewing techniques…

This module on communications is intended to take the hospitality supervisor or manager through the basics of everyday communications, covering the theory as well as the practical aspects of routine business activities. The material is presented in a self-instructional format in six sections. At the beginning of each section is a statement of the…