This learning activity package is designed to help apprentices understand some of the different ways in which words can be used to mean different things, depending on where and when one uses the words. It provides examples of words and phrases that are used in the workplace in ways different from the way they are used in regular conversation. Five…

This instructional packet is one of a series of five modules that emphasize a systematic decision-making model for common problematic situations. The steps of the model are identifying the problem, gathering information, developing and assessing alternatives, implementing a solution, and evaluating and modifying the solution. Aimed at adult basic…