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Bopp, Richard E., Ed.; Smith, Linda C., Ed. – 1995
This document provides an overview of the concepts and processes behind reference services and the most important sources consulted in answering common reference questions. The book is divided into two parts. Part 1 deals with concepts and theory. It covers ethical aspects of reference service, the reference interview, the principles and goals of…
Descriptors: Ethics, Government Publications, Indexes, Information Services
Bolvin, Boyd M.; West, Sharon – 1984
This second module in a three module program examines the types of materials and services that are available in a community information center or library and the tools or sources for obtaining them. The module covers: ways in which books and other materials are arranged and organized; descriptions of library catalogs and the basic information…
Descriptors: Audiotape Recordings, Cataloging, Community Information Services, Distance Education
Pattie, Ling-yuh W., Ed.; Cox, Bonnie Jean, Ed. – 1996
This book is a baseline guide for professionals and library school students on issues that concern the selection and bibliographic control of electronic resources, from both conceptual and pragmatic standpoints. The book includes the following articles: (1) "Foreward" (Lois Mai Chan); (2) "Introduction" (Ling-yuh W. (Miko)…
Descriptors: Access to Information, Authority Control (Information), Bibliographic Databases, Bibliographic Records
