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Martin, Rodney; Hayter, Roy, Ed. – 1990
This guide and reference book is designed to help those involved or training to be involved in employee relations in the hotel and catering industry. Chapter 1 attempts to define employee relations. Chapter 2 describes the institutions and parties involved in employee relations in the hotel and catering industry. The focus of chapter 3 is on…
Descriptors: Business Administration Education, Dismissal (Personnel), Employer Employee Relationship, Employment Practices
Barker, Gale; And Others – 1991
This module on rights and responsibilities is intended to introduce the hospitality manager or supervisor to sound personnel management practices that comply with the law. The material is presented in a self-instructional format in seven sections. At the beginning of each section is a statement of the objectives that will be achieved as a result…
Descriptors: Age Discrimination, Arbitration, Autoinstructional Aids, Behavioral Objectives
