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Massachusetts Career Development Inst., Springfield. – 1998
This booklet is one of six texts from a workplace literacy curriculum designed to assist learners in facing the increased demands of the workplace. The booklet contains five sections that cover the following topics: (1) importance of reliability; (2) meaning of quality assurance; (3) historical development of quality assurance; (4) statistical…
Descriptors: Adult Education, Employer Employee Relationship, Management Teams, On the Job Training
Massachusetts Career Development Inst., Springfield. – 1998
This booklet is one of six texts from a workplace literacy curriculum designed to assist learners in facing the increased demands of the workplace. The booklet contains seven sections that cover the following topics: (1) meaning of total quality management (TQM); (2) the customer; (3) the organization's culture; (4) comparison of management…
Descriptors: Adult Education, Decision Making, Employer Employee Relationship, Management Teams
British Columbia Dept. of Education, Victoria. – 1982
This manual is intended (1) to provide an information resource to supplement the formal training program for boilermaker apprentices; (2) to assist the journeyworker to build on present knowledge to increase expertise and qualify for formal accreditation in the boilermaking trade; and (3) to serve as an on-the-job reference with sound, up-to-date…
Descriptors: Apprenticeships, Blue Collar Occupations, Blueprints, Construction Materials