With its roots in clinical and educational psychology, school psychology is an ever-changing field that encompasses a diversity of topics. "The Oxford Handbook of School Psychology" synthesizes the most vital and relevant literature in all of these areas, producing a state-of-the-art, authoritative resource for practitioners,…

This manual and workbook for adolescents presents a curriculum promoting self-understanding and understanding the points of view of others in order to resolve conflicts and solve common problems. After a review of problems adolescents face and a discussion of the skills needed to work effectively in a group, the lessons present the following steps…

Most organizations find it difficult to implement change, and only about 10 percent of learning from training and development experiences is actually applied in the workplace. This book advocates facilitation as a means of enhancing change and increasing productivity. Facilitation engages employees by enhancing the processes associated with their…

Intended for adolescents and young adults with learning disabilities and their parents, this curriculum addresses specific social skill problems identified in a needs assessment completed by parents. Two introductory chapters, one for parents and one for young adults, precede the curriculum. Chapter 1 examines how the individual's surroundings…

This book shows school professionals how to develop and use the knowledge and skills needed for effective professional collaboration, including team meetings, parent conferences, co-teaching, and problem solving with colleagues. The publication provides pedagogical aids including advance organizers, chapter objectives, and practice and application…

This guide contains the materials and guidelines required to complete a Career Preparation Assessment (CPA) portfolio, which is a classroom-tested, employer-validated, performance-based assessment of career readiness skills for use by all high school students. The guide is divided into two parts. Part 1 is an overview of the CPA process that…

This guide, which is intended for new supervisors and managers to use in an independent study setting, deals with the key points of effective management. The following topics are discussed in the individual sections: understanding what a manager is and why managers are appointed; setting objectives and achieving results; planning and controlling…

Designed for a working person or one who soon plans to enter the world of work, this handbook and its companion instructor's guide are about keeping a job and getting ahead. Based on research into what employers actually look for in the people who succeed or fail, this handbook is designed to develop critical job survival skills, increase…

These two documents are part of the customer service training program provided to employees of a large metropolitan hospital. The first manual contains customer service training activities for the hospital's dietary aides, cashiers, patient service representatives, and parking attendants. The activities are organized in three sections as follows:…

Instructional materials are provided for a course that deals with improving assertiveness and attitude at work. Designed for use in a workplace literacy project, the course, developed by Mercer County Community College (New Jersey) and its partners, is also intended to teach students techniques of dealing with difficult people and effective…

This unit is one of three self-contained modules for self-assessment, career exploration, and life skills designed for use with special populations (persons with disabilities, educationally and economically disadvantaged persons, persons with limited English proficiency, students in programs designed to eliminate sex bias, and prisoners) in…

This packet of 12 learning modules on human relations is one of 20 such packets developed for apprenticeship training for stationary engineers. Introductory materials are a complete listing of all available modules and a supplementary reference list. Each module contains some or all of these components: goal, performance indicators, study guide (a…

This document is designed to help develop the communication skills of individuals training for the position of workplace assessor in Australia's National Training Framework and practicing workplace assessors who require additional assistance with on-the-job communication skills. The document consists of 11 units of study that each contain some or…

This textbook contains information and activities designed to help college students develop the following generalized competencies that are critical to job success and satisfaction in the 21st century: learns; thinks reflectively; manages time; manages stress; sets goals; solves problems; demonstrates interdependence; thinks systematically; solves…

This packet of 12 learning modules on human relations is 1 of 8 such packets developed for apprenticeship training for low voltage alarm. Introductory materials are a complete listing of all available modules and a supplementary reference list. Each module contains some or all of these components: goal, performance indicators, study guide (a check…