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Download full textMercer County Community Coll., Trenton, NJ. – 1992
Instructional materials are provided for a course that deals with improving assertiveness and attitude at work. Designed for use in a workplace literacy project, the course, developed by Mercer County Community College (New Jersey) and its partners, is also intended to teach students techniques of dealing with difficult people and effective…
Descriptors: Adult Education, Assertiveness, Burnout, Conflict Resolution
