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Felmer, Patricio, Ed.; Liljedahl, Peter, Ed.; Koichu, Boris, Ed. – Research in Mathematics Education, 2019
Recent research in problem solving has shifted its focus to actual classroom implementation and what is really going on during problem solving when it is used regularly in classroom. This book seeks to stay on top of that trend by approaching diverse aspects of current problem solving research, covering three broad themes. Firstly, it explores the…
Descriptors: Mathematics Instruction, Problem Solving, Faculty Development, Mathematics Teachers
Corbett, Deborah – 2000
This document is designed to help develop the communication skills of individuals training for the position of workplace assessor in Australia's National Training Framework and practicing workplace assessors who require additional assistance with on-the-job communication skills. The document consists of 11 units of study that each contain some or…
Descriptors: Check Lists, Communication Skills, Communication (Thought Transfer), Competence
Career Resources Development Center, Inc., San Francisco, CA. – 1994
The workbook contains lessons and exercises in patient relations and workplace communication in a medical services office, particularly for interactions involving one or more non-native speaker of English. Seven units address these topics: (1) greetings and basic assistance, greeting established patients, and measuring height and weight and taking…
Descriptors: Adult Basic Education, Civil Liberties, Communication Problems, Confidentiality