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Bopp, Richard E., Ed.; Smith, Linda C., Ed. – 1995
This document provides an overview of the concepts and processes behind reference services and the most important sources consulted in answering common reference questions. The book is divided into two parts. Part 1 deals with concepts and theory. It covers ethical aspects of reference service, the reference interview, the principles and goals of…
Descriptors: Ethics, Government Publications, Indexes, Information Services
Download full textRees, Alan M. – 1983
This course text outlines the objectives and content for a professional continuing education course on consumer health information (CHI) services. Topics covered include: (1) trends in medical consumerism and self-health care; (2) health information needs of consumers; (3) the role of the library in CHI, including legal ramifications; (4)…
Descriptors: Course Descriptions, Course Objectives, Library Collection Development, Library Cooperation
