This training module is comprised of two documents, the facilitator's guide and the student guide, and is intended for the introductory phase of a course for paraprofessional school personnel. The facilitator's guide provides the full text of the student's guide as well as chapter goals to be accomplished by students, topics covered in each text…

This module on task management is intended to help the hospitality manager or supervisor meet all the demands of the position and at the same time keep the customer happy. The material is presented in a self-instructional format in eight sections. At the beginning of each section is a statement of the objectives that will be achieved as a result…

This student edition of learning modules in communications is one of the five books developed during a 21-month cooperative project to develop instructional materials that enhance skills in a workplace context. Partners in the project included the University of Texas at Austin, consultants, the Austin/Travis County Private Industry Council, Hart…

This module is intended to help guidance personnel in a variety of educational and agency settings (1) identify the persons in their organizations who have the necessary characteristics to become successful team members, (2) conduct a team-building session, and (3) outline a plan for using the team in the program development process. The module is…

This learning module is one of a series that teaches the competencies of "Job Search Skills," part of the "Work Skills" package--a set of competency-based instructional materials written for low-level readers that prepares students with specific job search and job keeping skills. ("Work Skills" is part of the "Connections" package, which…

This module is part of a set of management and supervisor training (MAST) materials developed by the Department of Energy for the Waste Isolation Division. Its stated purpose is to enable trainees to organize work activities efficiently and effectively. The first section of the module is an introduction that includes a terminal objective and…

This learning module, which is part of a management and supervisor training program for managers and supervisors employed at the Department of Energy's Waste Isolation Division, is designed to teach trainees to apply conduct of operations principles to their area(s) of responsibility. The following topics are covered in the module's individual…

This module on leadership and motivation is intended to explain the many aspects of both leadership and motivation and demonstrate how they relate to each other in a hospitality setting. The material is presented in a self-instructional format in four sections. At the beginning of each section is a statement of the objectives that will be achieved…

This book, which was written to comply with requirements of Australia's Technical and Further Education (TAFE) National Communication Modules, contains 14 chapters that reflect current thinking regarding the subject of communication. They are designed to help widely diverse groups of students in the modern business and industrial world develop…

This guide contains activities and resources to help adult learners develop the work-based foundation skills and knowledge areas included on the Foundation Skills Framework wheel (Institute for the Study of Adult Literacy 2000). Its four sections (basic employability skills, basic workplace knowledge, basic workplace skills, and lifelong learning…

This document is part of a five-module training package to help employment and training service providers comply with the Workforce Investment Act (WIA) of 1998 and develop a one-stop training and employment services system. It consists of the participant workbook, trainer manual, and activity worksheets for a module on building a process for…

This document is part of a five-module training package to help employment and training service providers comply with the Workforce Investment Act (WIA) of 1998 and develop a one-stop training and employment services system. It consists of the participant workbook, trainer manual, and activity worksheets for a module on reviewing system-building…