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Massachusetts Career Development Inst., Springfield. – 1998
This booklet is one of six texts from a workplace literacy curriculum designed to assist learners in facing the increased demands of the workplace. It briefly explains how team building concepts affect businesses in new ways and how they help create an environment that provides job satisfaction for everyone and high-quality products for the…
Descriptors: Adult Education, Communication Skills, Employer Employee Relationship, Labor Conditions
Massachusetts Career Development Inst., Springfield. – 1998
This booklet is one of six texts from a workplace literacy curriculum designed to assist learners in facing the increased demands of the workplace. The booklet contains five sections that cover the following topics: (1) importance of reliability; (2) meaning of quality assurance; (3) historical development of quality assurance; (4) statistical…
Descriptors: Adult Education, Employer Employee Relationship, Management Teams, On the Job Training
Villemaire, Lorry – 1998
Designed to help adult learners realize the importance and necessity of implementing continuous quality improvement (CQI) in a rapidly changing, competitive, and modern world of work, this document presents a comprehensive explanation of CQI. The following topics are discussed in the book's introduction and seven chapters: importance of quality in…
Descriptors: Adult Education, Adult Learning, Decision Making, Education Work Relationship
Massachusetts Career Development Inst., Springfield. – 1998
This booklet is one of six texts from a workplace literacy curriculum designed to assist learners in facing the increased demands of the workplace. Six problem-solving techniques are developed in the booklet to assist individuals and groups in making better decisions: problem identification, data gathering, data analysis, solution analysis,…
Descriptors: Adult Education, Decision Making, Decision Making Skills, Employer Employee Relationship
Ness, Jean E., Comp. – 1995
This module is designed to train paraprofessionals who work with individuals who have disabilities. Both the facilitator's edition and the corresponding student's edition are provided. Chapter 1 describes the job roles of paraprofessionals, including characteristics of successful paraprofessionals. Chapter 2 describes the work environment,…
Descriptors: Burnout, Cognitive Style, Curriculum Guides, Disabilities
Massachusetts Career Development Inst., Springfield. – 1998
This booklet is one of six texts from a workplace literacy curriculum designed to assist learners in facing the increased demands of the workplace. The booklet contains seven sections that cover the following topics: (1) meaning of total quality management (TQM); (2) the customer; (3) the organization's culture; (4) comparison of management…
Descriptors: Adult Education, Decision Making, Employer Employee Relationship, Management Teams
Miles, Curtis – 1994
This textbook contains information and activities designed to help college students develop the following generalized competencies that are critical to job success and satisfaction in the 21st century: learns; thinks reflectively; manages time; manages stress; sets goals; solves problems; demonstrates interdependence; thinks systematically; solves…
Descriptors: Adjustment (to Environment), Career Education, Check Lists, College Students