Describes a two-year (1983-1985) systems study of the human services provided adolescents aged 10-17 and their families in one rural Pennsylvania community. Describes teacher/student survey, human services utilization survey, case reviews, and development of community-based advocacy plan. Discusses study's impact on local human services network…

As the demand for accountability grows, those in child and family practice are coping with an increasing emphasis on outcome measures. This book responds to the need for accountability by providing human service managers with basic guidance on program evaluation philosophies and procedures. It provides valuable information on developing best…