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Whipp, Joan L.; Lorentz, R. A. – Educational Technology Research and Development, 2009
While literature suggests that college students may be less reluctant to seek help in online rather than traditional courses, little is known about how online instructors give help in ways that lead to increased student help seeking and academic success. In this study, we used theories and research on learning assistance and scaffolding, teacher…
Descriptors: Help Seeking, Online Courses, Helping Relationship, Group Dynamics