This trainer's guide is intended for use in conjunction with a companion videotape, "Focus on Questioning." It includes an overview of the video for the trainer and a master copy of the handout to be used by paraprofessionals. The videotape is designed to be viewed either individually or in groups. The tape and the handout present the…

This trainer's guide is intended for use in conjunction with a companion videotape, "Focus on Listening." It includes an overview of the video for the trainer and master copies of the handouts to be used by paraprofessionals. The videotape is designed to be viewed either individually or in groups. The tape and the handouts present a listening…

This self-study book concentrates on enabling trainers to talk and think in a business-related way, use business concepts and terminology, and translate training and development ideas into a business setting. Each part contains activities to enable users to study their training and development function and organization and consider how to use the…

A curriculum of "Special Topics" for workplace education programs was developed. Project staff took into account former participants' suggestions and recommendations for workshop topics and brainstormed ideas for inclusion into the curriculum. Both commercially produced and instructor-made materials on stress management, communication…

This document consists of a brief project report and a manual developed by the Adult Learners' Training and Assistance Program. The report describes how instructors at Luzerne County Community College (Pennsylvania) learned about the basic/essential elements of cooperative learning by actively experiencing cooperative learning instructional…

This publication, designed as a supplement to the manual entitled "Managing Programs for Adults" (1983), provides guidelines for establishing or expanding the use of video and computers by administration and staff of adult education programs. The first section presents the use of video technology for program promotion, instruction, and staff…

This manual has been developed for those staff members at further education unit (FEU) colleges and polytechnics in the United Kingdom that are responsible for Professional, Industrial, and Commercial Updating (PICKUP) staff development activities. It is divided into four sections. The first section provides background on the PICKUP project, and…

A project analyzed, designed, developed, implemented, and evaluated a training program that would enable Trans World Airlines flight service managers to develop effective communication skills. The instructional systems design process was used throughout. The analysis identified the need for communication training for the target population. Program…

This how-to guide and resource book is designed to help in planning educational and training programs for adults in settings from the corporate sector to educational organizations. Chapters 1-3 lay the groundwork for the rest of the guide by introducing the 12-component Interactive Model of Program Planning. Chapter 1 describes adult programs and…

This book teaches the skills and art of good coaching and how to realize its value in unlocking people's potential to maximize their own performance. Chapters 1-3 define coaching and its business application, discuss the manager as coach and the manager's role, and examine the context of change. Chapter 4 considers the two key elements of…

Portfolios are increasingly being used to demonstrate competence and to show development needs among employees in organizations. This book explains what a portfolio is and how it links with the current training revolution taking place through the introduction of National Vocational Qualifications (NVQs) in Great Britain. It shows how portfolios…

This paper is designed to provide local adult education administrators and teachers in Florida with information to help them to implement adult high school programs more effectively, in compliance with the State of Florida Adult High School Course Curriculum Framework. The paper addresses the following five areas: (1) purpose and terminology; (2)…

This publication shows step-by-step how trainers may use self-organized learning (SOL) to achieve real and lasting change within an organization at all levels. Each of the eight chapters begins with an "agenda board" outlining the contents and ends with a section featuring suggested activities for developing the skills. An introduction…

This handbook and annotated bibliography presents discussions, ideas, and resources useful to adult basic education (ABE) program teachers and administrators in implementing educational microcomputing, and describes microcomputer software programs that have been used successfully in ABE. The first part of the book, the handbook, is organized in…

This handbook is designed to assist instructors in training human service workers who come into contact with older adults. The 250 case studies are actual cases collected by research staff in the field. Suggestions are offered for a variety of methods the instructors may use in presenting the cases. Recommendations are made for forming working…