This guide provides California's adult educators and employers with useful cross-cultural communication training techniques. These strategies are intended for application in both adult education and employment contexts to enhance the overall quality of communication between individuals of differing cultural backgrounds. The first two sections…

This book is designed to familiarize trainers with the implications of culture on the learning and development process and provide them with practical techniques for taking different cultural values into account when planning and delivering training. The book consists of 18 chapters organized into 4 parts as follows: culture and training (risks of…

This book, which is intended for trainers responsible for teaching workplace diversity, brings together the voices of 17 individuals currently engaged in diversity education. The following topics are examined in the book's five parts: identity, preparation, and the experience of being classified as "different"; the nature of diversity…