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Direct linkDana, Nancy Fichtman; Thomas, Carol; Boynton, Sylvia – Corwin, 2011
Now that federal and state initiatives require school districts to provide job-embedded professional development, the next step is making it happen. This book helps districts define, develop, and implement a systematic inquiry-based process with a laser-like focus on both adult and student learning. This book's inquiry model challenges educators…
Descriptors: Improvement Programs, Educational Change, Educational Improvement, Inquiry
Boudett, Kathryn Parker; City, Elizabeth A.; Russell, Marcia K. – Harvard Education Press, 2010
Based on the bestselling book "Data Wise: A Step-by-Step Guide to Using Assessment Results to Improve Teaching and Learning", and its companion volume, "Data Wise in Action", this DVD and Facilitator's Guide offer insight into one of the most challenging steps in capturing data about school performance: observing and analyzing instructional…
Descriptors: Discussion, Teaching Methods, Video Technology, Observation
Download full textLeigh, David – 1993
This module for a 1-semester Total Quality Management (TQM) course for high school or community college students discusses the concepts of customer satisfaction, customer surveys, and quality functional deployment. The concept of customer satisfaction begins with identifying the customer. Surveys are suggested as one way that students can learn…
Descriptors: Attitudes, Business Administration, Business Education, Course Content
