Noting that many teachers and parents are baffled by the repetitiveness of young children's conflict and by their own reaction to it, this book describes how adults can help children find alternatives to hurtful words and fighting by settling differences through a six-step mediation process based on several basic adult-child interaction…

This book uses poetry and essays to share how welfare reform has affected the lives of a group of female adult literacy students from western Massachusetts. After a brief explanation of the book's purpose, the women who presented their views in the book's poems and essays are profiled. Presented next are six poems that several of the women wrote…