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Cornish, Nancy M. – 1991
Users of the reference library at Blackhawk Community College (Illinois) were surveyed to determine user satisfaction and the total number of transactions. The survey's objective was to pinpoint problem areas, supply objective information, develop guidelines and standards, and support needed improvements or the continued maintenance of good…
Descriptors: College Libraries, Community Colleges, Librarians, Library Personnel
Jones, Douglas; And Others – 1991
This report of the task force charged with defining and researching the issues related to access and ownership of materials at the University of Arizona library presents 23 short-and long-term recommendations in the following areas: (1) organization, including the establishment of separate staff units for access services and collection management…
Descriptors: Access to Information, Change Strategies, College Libraries, Financial Support