Outlines the basic nature of performance support and describes a generic model that can be used to facilitate electronic performance support system (EPSS) development. Performance measures are discussed; performance support guidelines are summarized; and a case study of the use of an EPSS is presented. (LRW)

It is often claimed that techniques such as "multimedia" and the use of blended learning environments can be used to achieve powerful interactive pedagogies. Indeed, the advent of easy-to-use multimedia technologies has meant that a plethora of digital learning products is now becoming available. Despite the relative ease-of-use of these new…

Discusses differences between conventional books and electronic books, examines human-computer interface design issues, presents a development model for a hypermedia electronic book system, and describes the development of an electronic ABC book on CD-ROM for early learners. Future directions are also discussed. (24 references) (LRW)