Classifies types of electronic books: archival, informational, instructional, and interrogational; evaluates five commercially, available examples and two in-house examples; and describes software tools for creating and delivering electronic books. Identifies crucial design considerations: interactive end-user interfaces; use of hypermedia;…

Describes the design and evaluation of a prototype electronic performance support system for use in a university setting that was based on a needs analysis relating to an existing lecture-based course. Performance support for staff and for students is examined, and self-study support material is discussed. (LRW)