Developed by the Institute for Evidence-Based Change (IEBC), Caring Campus is at once a reform effort that colleges engage in to improve the daily experience of their students and an approach aimed at influencing the norms, values, practices, beliefs, and assumptions that comprise the culture of a college. Drawing on interviews with the presidents…

Caring Campus/Faculty brings together a group of college faculty and involves them in coaching sessions during which they identify behavioral commitments that can be employed in the classroom to increase students' connection to the college. These faculty then engage with other instructors at their college to expand the number who are willing to…

Despite research pointing to the crucial role nonacademic staff play in student success in higher education, large-scale reform efforts at community colleges and elsewhere typically focus little direct attention on interpersonal interactions between students and staff. Caring Campus is a program developed and administered by the Institute for…

When students enroll in community college, they interact with a range of individuals who help shape their college experiences. The role that faculty can play in creating a welcoming and inclusive campus environment has been well-documented (Felten & Lambert, 2020; Komarraju et al., 2010; Rendón, 2002). Yet personnel in student services…